Refund & Return

Return Policy

Thank you for shopping at @ipwertools!
If you are not completely satisfied with your purchase, you can contact us at support@ipowertools.site. We will try our best to accommodate your request.

Returns & Exchanges

We're bummed if you're not 100% satisfied with the items you received, and we gladly accept returns within 30 days of receipt for most items in new condition .

1. Please contact Customer Service on our site, indicating the item(s) you would like to return and the reason.
2. After receiving return instructions from us, please package up the item(s) to be returned with the original packing.
3. Drop off your package at the local post office.
4. Most returns are processed within 5 business days after we receive your package. Once your refund has been issued, you will receive a confirmation email.
Return Shipping Costs
Customers are responsible for return shipping costs for change-of-mind returns. If an item arrives damaged, defective, or incorrect, we will cover the reasonable return shipping cost or provide another appropriate resolution. Original shipping charges are non-refundable unless required by law.

Return Conditions

1. You have 30 days to decide if an item is right for you, if you would like to return or exchange the item please contact us within 30 days of delivery.

2. The following items cannot be returned or exchanged: Any items that affect our ability to resell them will not be eligible for return or exchange.

3. Returned items must be in their unused condition with the original packing. We do not accept a returned item that has been worn, damaged, washed, or altered in any way.

4. Items with non-returnable marks and free gifts cannot be returned.

5. We do not accept returned items that have been sent back without proper returns requests.

6. We do not offer Freight To Collect (FTC) service for the packages returned to us. The returns will be made at your own cost.

7. Please be sure to double-check your returns before shipping them out. We are not responsible for the return of non-ipowertools products .

Note: The original shipping fee and Shipping Guarantee are non-refundable.

Return Address

Please contact our Customer Service if you wish to return any items to the nearest return address. You will receive a response as soon as possible.

Note: Please do not send your return to the address on your package. That is not our return address and will affect the processing of your return.

Returns (if applicable)

Customers will only be charged once for shipping costs (this includes returns); No-restocking to be charged to the consumers for the return of the product.

Returns (if applicable)

In the event ships for free, customer will be informed of the return shipment cost (estimates may be given based on the our own costs in shipping to customers)

Refunds (if applicable)

Once your return is received and inspected, we will send you an email informing you that we have received your returned item. We also inform you of the approval or rejection of your refund. If you are approved, your refund will be processed and a credit will automatically be applied to your credit card or to your original payment method, within a given period.

Late Repayment Or Missing (if applicable)

If you have not received a refund, first check your bank account.

Then contact your credit card company, it may take some time before your refund officially released. Then, contact your bank. There is often a bit of processing time before a refund is posted. If you've done all this and you still have not received your refund, please contact us at support@ipowertools.site
Please return to 30 N Gould St Ste RSheridan, WY 82801

Please contact our customer support@ipowertools.site to get the address returned.

If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose..